Table of Contents

1. Acceptance and Definitions
2. Terms of Use (VPS / Dedicated Server)
3. User Obligations
4. Conditions of Use and Prohibited Actions
5. Contract Duration
6. Payments and Billing
7. Responsibilities and Warranties
8. Service Stability
9. Service Suspension
10. Traffic Usage
11. Refund Policy
12. Contract Termination
13. Copyright
14. Licenses
15. Abuse Reports
16. Changes to the Terms of Service

1. Acceptance and Definitions

1.1 By accessing the hosting services provided by ViperHost, the user agrees to adhere to all terms and conditions set forth in these Terms of Service. The user acknowledges that they have read and fully understood these terms and agrees to be bound by them.

1.2 Definitions:

• Client Area: The portal where clients can manage all services, accessible with credentials at billing.viperhost.net.
• Credentials: The email and password used during registration to access the Client Area.

2. Terms of Use (VPS / Dedicated Server)

2.1 Delivery: Our services have a maximum delivery time of 14 days. For dedicated servers, this period may extend up to 4 weeks due to additional configuration and setup requirements.

2.2 Machine Storage Content: ViperHost cannot access or read the content of your disks. We are not responsible for any data loss caused by user actions or negligence. Users are advised to maintain their own backups.

2.3 IP Connectivity: Each VPS, VDS, and dedicated server is assigned a unique IPv4 address. This address must not be used for DDoS attacks, BotNet operations, or other illegal activities.

2.4 CPU and RAM Usage: CPU and RAM usage should be conducted appropriately and in accordance with ViperHost’s usage policies.

3. User Obligations

3.1 Information: Users must provide accurate and truthful information during account setup. Accounts with false information will be terminated without the right to a refund.

3.2 Credential Security: Users are responsible for safeguarding their account credentials.

3.3 Harmful Activities: Users must not use their accounts for any fraudulent or illegal activities.

4. Conditions of Use and Prohibited Actions

4.1 Resources: The resources provided may be used for any lawful purpose, except for the following prohibited activities:

• Cryptocurrency mining
• Participation in illegal activities
• Actions intended to damage or interfere with ViperHost’s hardware or network

5. Contract Duration

5.1 Contract Term: The contract duration is chosen by the user at the time of purchase and is specified in the service agreement.

5.2 Renewal: Services must be renewed before expiration to ensure continuous access.

6. Payments and Billing

6.1 Payment Methods: ViperHost officially accepts payments through PayPal, Bank Transfer, and Credit Card (via Stripe).

6.2 Access to Data: Data related to machines/products is accessible only during the paid service period.

6.3 Automatic Renewals: Automatic renewals are performed when possible, subject to user authorization.

7. Responsibilities and Warranties

7.1 Service Provision: ViperHost provides services on an “as is” basis.

7.2 Acceptance of Terms: Users accept these terms of service upon purchasing our services.

7.3 Service Damage: ViperHost is not responsible for any actions that damage the purchased service.

8. Service Stability

8.1 Commitment: ViperHost is committed to minimizing maintenance and downtime.

8.2 Bandwidth Guarantee: ViperHost guarantees a minimum incoming and outgoing bandwidth of 500Mbit/s.

9. Service Suspension

9.1 Violations: ViperHost reserves the right to suspend or terminate the service without prior notice if the user violates the Terms of Service.

10. Traffic Usage

10.1 Limits: Data transfer limits for our services are clearly specified on the product page.

10.2 Unrestricted Data Transfer: All game servers come with unrestricted data transfer.

11. Refund Policy

11.1 Refund Period: Refund requests can be made within 7 days of purchase.

12. Contract Termination

12.1 Termination: ViperHost reserves the right to terminate the contract at any time for valid reasons.

13. Copyright

13.1 DMCA Protection: ViperHost’s copyrights are protected by DMCA.

14. Licenses

14.1 License Use: Clients certify that all licenses provided by third parties are obtained from reliable sources.

15. Abuse Reports

15.1 Reports: Abuse reports should be sent to [email protected].

16. Changes to the Terms of Service

16.1 Modifications: ViperHost reserves the right to alter or modify the Terms of Service at any time.